Terms and Conditions

What Rachelle Antoinette.com is all about

• I am a visual artist selling original works of art and a selection of art related limited and open edition prints and products. I have taken every care to ensure that descriptions, measurements, colours and prices are correct at the time of publication. However, please note that due to the limitations of the photographic processes and the variations of browser software and computer systems, paintings may not be exactly the same colour as shown. Rachelle Antoinette Art reserves the right to alter specifications, colours and prices without notice.

Acceptance of use for this site

• By accessing, browsing and/or using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this site. Please note I may change these terms from time to time without notice to you and any changes will apply to subsequent orders received.

Privacy Policy

• I do not share any personal information with any other parties. At no point will I use any collected information to solicit any kind of marketing or promotional offers. Data collected from orders and from email correspondence is held in accordance with the requirements of the UK Data Protection Act 1998. You may request any such information from me at any time by contacting me from the contact page.No financial details are stored by Rachelle Antoinette Art.

Payment Methods

• I accept online payments in a secure environment by Paypal. Click Paypal’s official logo below or on any page where it is displayed on this site for more information how and why paying by paypal makes shopping online secure.
  

Copyright and Terms of Use

• All content and products included on this site including but not limited to website design, text, graphics, logos, button icons and the selection and arrangement thereof are the property of Rachelle Antoinette Art or its content suppliers and are protected by UK and international copyright laws. ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with Rachelle Antoinette Art and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Rachelle Antoinette Art is strictly prohibited. Rachelle Antoinette Art reserves the right to decline orders for bulk purchases

Return/Refund and Cancellation Policy

• I want you to be over the moon with your new Rachelle Antoinette creation. However, if your product arrives to you damaged please email me (info@rachelle antoinette.com) within 24 hours of receipt quoting your order number, your telephone number and the nature of the damage and a photo if possible. You will be given instructions on how to return your painting. It would be very handy for you to retain as much of the original packaging as possible to help in returning the painting back to me. I will arrange to have the painting returned and issue you with a full refund or replacement (you will be offered the choice). If you change your mind about buying one of my wonderful pieces you have the right to cancel your purchase and obtain a full refund. If you change your mind after having received your goods then you have 14 days to notify me in order to get a full refund. You will need to fund the return shipping costs if you change your mind. This does not affect your statutory rights. I am fully compliant with my obligations under Distance Selling Regulations.